ANA aircraft. Picture by Steven Howard of Click to enlarge.

All Nippon Airways (ANA) has become first airline in Japan to obtain IATA’s NDC Level 3 certification and has partnered with Skyscanner to improve ticket sales.

Travellers in Japan can now search for, book and pay for ANA flights on Skyscanner’s Direct Booking platform. The service will become available outside Japan on 31 March 2020.

“ANA continually strives to improve the travel experience for its passengers from start to finish, and work on the NDC platform dates back to April 2019,” said Mitsuo Tomita, Senior Vice President of ANA. “We are excited to become the first airline in Japan to offer our passengers an NDC platform that will allow for a seamless travel experience with Skyscanner’s direct booking capabilities. The full integration of these capabilities will ultimately help to improve ANA’s overall level of service and hospitality.”

Skyscanner’s Direct Booking platform enables passengers to research, choose and immediately book itineraries within Skyscanner’s website or app without having to re-direct to ANA’s website.

ANA aircraft. Picture by Steven Howard of Click to enlarge.

If travellers are logged in to their Skyscanner account, the registered name and details will be inserted automatically into the relevant fields during the purchasing process, so they do not need to re-enter them every time.

Passengers are also able to apply for ancillary services – such as purchasing lounge access and advanced seat reservations-previously only accessible through ANA’s website or reservation center.

“As part of our journey to transform airline distribution in the market we are continuously striving to partner with leading carriers such as ANA,” said Mike Ferguson, Commercial Director at Skyscanner. “Skyscanner’s powerful Direct Booking capability gives our airline partners the ability to increase conversion rates, showcase their up-sell fares and increase their ancillaries’ sales in the partner’s branded flow. As a traveller-first brand, we are also delighted to offer travellers the unique opportunity to search and book ANA flights on Skyscanner with as little friction as possible and with full access to ANA’s trusted services and cabin classes.”


Source: Breaking Travel News


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